Refund Policy

Eligibility

• The request is made within 7 calendar days of delivery.
• The product is unused, in its original condition and includes its packaging, accessories, manuals and invoice.
• The serial number and condition match the item supplied by Tech Solutions.

Items not eligible

• Custom-built or specially configured computers once assembly has started.
• Activated software, licence keys, consumables and opened sealed accessories unless defective.
• Physical damage, liquid damage, misuse or missing parts after delivery.
• Completed diagnosis, labour, installation, data recovery and other delivered services.

Damaged, defective or incorrect items

Contact us within 48 hours of delivery with the invoice, packaging and clear photos or video. After inspection, we may repair, replace or refund the item as appropriate and as required by applicable law. Manufacturer warranty claims may be handled under the manufacturer’s process.

Refund timing and method

Once an eligible return is received and approved, the refund will be issued to the original payment method. Processing commonly takes 5–10 business days after approval, while your bank or payment provider may take additional time to show the credit. Original shipping charges are not refundable unless the item was defective, damaged or incorrect.

Start a request

Email support@techsolutionsservies.in or call 92095 14878 with your order reference, reason and supporting photos. Do not ship an item back until our team provides return instructions.